Privacy Policy

Thank you for interest in 7x Fintech private limited. We value the trust you place in us.

The following are terms of a legal agreement (“Privacy Agreement”) concerning your privacy for our web site (https://fastag.sevenpay.in) and ‘Seven Pay’ mobile app between you and 7x fintech private limited.

We are committed to protecting your privacy. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights. We use Your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Notice applies to your use of our website and android application, and/or Services, and covers information collected in connection with your access to and use of our website and/or Services. Please read this Privacy Notice carefully.

By continuing to interact with us, you are consenting to the practices described in this Privacy Policy. If you do not agree to these terms, do not use this site or app. Read this Privacy Agreement carefully and be aware that 7x Fintech private limited may amend this Privacy Agreement at any time without notice and amend the terms on this site and its android mobile application.

If you have questions about https://sevenpay.in/ privacy practices, please contact us at info@sevenpay.in.

SevenPay Privacy Principles

Our core businesses include technology enabled services i.e., “Sevenpay” a unique payment application available for Indian consumer, which is safe and convenient to transact. It is the most user friendly, safest online and on–mobile transaction instrument. ‘Sevenpay’ is b2b mobile application used by our channel partners to transfer funds to Customer Banks accounts through Domestic Money Transfer (DMT), Aadhaar Enabled Payment Service (AEPS), micro-ATM (MATM), making payment of utility bills & essential services. Sevenpay is a full usage product which empowers you to do online transactions at any time and from anywhere or through any of our authorized Retail Outlets. Through our portfolio of varied online services, spanning from Travel booking to Insurance, from Utility Bill Payments to Mobile Top-ups, we plan to add new dimensions to the business of retailing.

Sevenpay is committed to keep your information confidential and secure and that is why we have designed procedures to ensure your privacy in all facets of our relationship. No matter if you are our channel partner, franchisee / retailer, backend user, and a customer you are protected, not only by the applicable privacy laws, but more importantly its a commitment of Sevenpay to safeguard your privacy and your right to decide how your personal information will be used.

Scope of Privacy Policy

This Privacy Policy covers treatment of personally identifiable information collected by 7x fintech private limited from our partners, retailers and registered users who use the ‘Sevenpay Services, have tie-up and acquire during our business.

This Policy is specific to 7x fintech and does not apply to other Web sites, links or Internet services that are part of or to be part of the Network of 7x fintech private limited.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to

• Personal Data: While using Our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
  • Email address
  • First and last name
  • Phone number
  • Address, State, Postal Code, City
  • Bank account number
  • Aadhaar number (not stored on our servers)
• Precise Geolocation Information. The location of your device based on your Internet Protocol (IP) address.
• Device Information: your mobile device unique Id, IMEI, the IP address of your mobile device, unique device identifiers, SMS received by User’s phone containing one time password received of ‘Sevenpay’ app services of User [hereinafter referred to as “Personal Information”] to avail services .
• We do not send/upload SMS from User’s inbox. User can always refuse to supply personal information; however, it may prevent the User from availing/engaging in certain Services related activities
• Use Information : Information about how you use our Services, including your access time, "log- in" and "log-out" information, browser type and language, country and language setting on your device, Internet Protocol ("IP") address, the domain name of your Internet service provider, other attributes about your browser, mobile device and operating system, any specific page you visit on our website/platform, content you view, features you use, the date and time of your visit to or use of the Services, your search terms, the website you visited before you visited or used the Services, data about how you interact with our Services, and other clickstream data.. The information that we request will be retained by us and used as described in this privacy policy.
• Transaction Information.: Customers using our AEPS/MATM/DMR and/or other Services to make, accept, request, or record payments, we receive information about when and where the transactions occur, the names of the transacting parties, a description of the transactions, the payment or transfer amounts and the devices and payment methods used to complete the transactions.

What we do with the personal information

We may use your Personal Information to

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to you as a registered user.
• personalize the Services for User;
• process transactions;
• process installation;
• develop, deliver, and improve our products, services, content;
• send important notices/communications including changes to our Policy.
• auditing, data analysis, and research to improve the Services.
• troubleshooting and helping us to understand usage trends.
• maintain, operate, provide, and enhance our Application and Services share with third parties for the limited purpose set out in this Policy;
• to comply with legal requirements or process, or where necessary to prevent or investigate fraud, to protect the safety of an individual.

Collection and use of non-personal information

We may collect non-personal information about User whenever they use and interact with our Services. Non-personal information may include the browser name, the type of computer and technical information about means used by the User to connect to our Services, such as the information about the operating system and the internet service providers utilized and other similar information.

This information is aggregated and used to help us provide more useful information to the User and to understand which part of the Services, its products and services are of most interest.

If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in our app we collect data and information on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers / Vendors

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Link to other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Policy

These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18 years of age. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

How Long Do we retain it

We will retain your personal information for as long as we need it. We can retain copies of information about any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our Terms of Use or other applicable agreements or policies, or to take any other actions consistent with applicable law.

Changes to This Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Security Precautions

The Website/App intends to protect your personal information and to maintain its accuracy as confirmed by you. We implement reasonable physical, administrative, and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. We also require that our registered third party service providers protect such information from unauthorized access, use and disclosure. Our Platform follows stringent security measures in place to protect the loss, misuse and alteration of information under control. We endeavor to safeguard and ensure the security of the information provided by you. We use Secure Sockets Layers (SSL) based encryption, for the transmission of the information, which is currently the required level of encryption in India as per the law.

Communicate With Us

We welcome your comments or questions regarding this Privacy Policy. Please contact our Customer Care Department and/or Grievance Department with any questions or concerns regarding this Privacy Notice and/or security by writing an email on info@sevenpay.in .